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ciberpuch
Level 9

It is a copy in the Outbox, but sends the mail

I have created a policy for email protection, monitoring is only now, I have 1200 computers and 6 of those have the following problem.

1-Create a mail in Outlook2007 and gives click to send, send the mail without problems but ... leaves a copy in the Outbox

2-Probe HDLP uninstall the agent and there it works perfect, I return it to install and I get the same problem.

thanks

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4 Replies
cnorris
Level 10

Re: It is a copy in the Outbox, but sends the mail

Hi there,

When you open these emails are they empty/blank or do they contain the original message?

many thanks

Chris Norris

McAfee DLP TierIII

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ciberpuch
Level 9

Re: It is a copy in the Outbox, but sends the mail

good morning Chris

All posts are empty

Thanks

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cnorris
Level 10

Re: It is a copy in the Outbox, but sends the mail

In that case please open a ticket for investigation and reference this post. I've seen this one time before.

regards

Chris Norris.

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ciberpuch
Level 9

Re: It is a copy in the Outbox, but sends the mail

Hi cnorris

and opened a ticket but so far failed to solve the inconvenience

Thanks

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