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Issues with deploying DLP 11.0

Hello, I'm having issues deploying DLP 11.0 from the organization's ePO server. It seems like the client agents receive the deployment task and begin pulling down DLP binaries such as catalog.z, DLPDet.McS, PkgCatalog.z, DLPAgent11100, and HDLPins.mcs. However, it fails to download the DLPAgentInstaller.x64.exe from the ePO repository to the client's file location. No error code is provided in the clent's MCScript_deploy_error.log. Only a red flag stating that downloading file from (ePO server name/repository location/DLPAgentInstaller.x64.exe) to (client location file directory). Has anyone experienced these issues with deploying DLP to clients? All other modules installed on all clients without issue (e.g. McAfee Agent, Policy Auditor, Asset Configuration Control Module, Rogue Sensor Discovery, VirusScan Enterprise and VSE Dat Updates). I should also note I am not a ePO global admin, so I will need to coordinate with the organization's ePO admin personnel if there's anything that needs to be checked on that end.
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McAfee Employee JaganA
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Re: Issues with deploying DLP 11.0

This issue required detailed log analysis, issue might be with either McAfee Agent or repository. Create a ticket with technical support.

However, if the issue is on just one PC, install it manually by copying the same DLPAgentInstaller from ePO install directory (C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB\Software\Current\DLPAGENT11100\Install\0409\DLPAgentInstaller.x64.exe).

 

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JaganA
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