My problem is simple, and hopefully the solution is, too.
I am using MS Outlook 2007. Every email I receive is displayed in plain text. I can view the emails in HTML if I change them manually, however I would rather receive and view them in HTML if they are sent that way.
In Tools -> Trust Center -> E-mail Security, the options in Read as Plain Text are greyed out; I cannot modify them. I have been all over MS's forums and deep into Outlook itself with no success.
Is McAfee blocking me from making this change? How can I disable whatever setting is currently activated?
Thanks in advance.
I moved this thread because it can't have anything to do with SiteAdvisor. Are you logged in as the Administrator? Is the machine part of a domain where maybe there is a Group Policy in effect?
The only part of McAfee that I can think of is the Firewall Permissions - make sure Outlook and any extensions has full permission in Web and Email Security > Firewall > Internet Connections for Programs
Otherwise maybe the best approach would be Technical Support, it's free of charge and linked Useful Links at the top of this page.
Thanks for moving the thread; my apologies for the wrong location.
I am logged in as an Administrator. While it's possible there could be a Group Policy in effect, not many people in my workspace are experiencing the same problem.
I took a look at my firewall settings. The settings are being managed by McAfee Host Intrustion Prevention Firewall. After a cursory search, I cannot locate where to change or view these settings.
Thanks for your help so far.
Oh dear I think we are in the wrong section altogether. I think you must be using Enterprise software, any idea of the McAfee software by name? Perhaps listed in the Start Menu or perhaps Control Panel > Programs?
OK, I have moved this provisonally from Home to Busines > Data Loss Prevention (DLP) for better support but if anyone thinks of a better spot I will move it again. I'll continue to monitor just in case.
Best thing to do is start by talking to your company IT department - it may be something they deliberately have set for you. And, if it's a condition they have imposed on HIPS or one of the McAfee products, you are going to need their assistance to change it anyway.