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mehraak
Level 7
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Message 1 of 6

Import CSV error, couldnt load file or assembly, How to resolve this problem ?

Importing incidence parameter of USB in DLP device Block policy having following error :-

Import CSV error, couldnt load file or assembly, How to resolve this problem ?

5 Replies
rphalen
McAfee Employee
McAfee Employee
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Message 2 of 6

Re: Import CSV error, couldnt load file or assembly, How to resolve this problem ?

What version of DLPe and excel are you using?

mehraak
Level 7
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Message 3 of 6

Re: Import CSV error, couldnt load file or assembly, How to resolve this problem ?

I am using DLP 9.3.

bphang
Level 10
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Message 4 of 6

Re: Import CSV error, couldnt load file or assembly, How to resolve this problem ?

Looks like maybe there is some illegal chars in your CSV file.

Best to open a case with support for checking.

palex
Level 11
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Message 5 of 6

Re: Import CSV error, couldnt load file or assembly, How to resolve this problem ?

Hi, mehraak!

I had a similar problem when I did the CSV file in Microsoft Word. I work when I do in Notepad ++.


If you want to download a copy of the device from the panel of incidents, you can do the following:

1. DLP Incident Manager - go to you incident - Actions - Export Device Incident Parameters - and save file into you computer.

2. DLP Policy - Device Management - Device Definition - right click to to field Device Definition (not link but an empty part of the field) - Import from file - and choose 1 of 3 categories what you need.


Some devices even when such copying determined incorrectly, so I recommend to test all removable devices. A situation may arise when you copy from DLP Incident Manager, but it will not load correctly DLP Policy.


Regards.

andy5340
Level 9
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Message 6 of 6

Re: Import CSV error, couldnt load file or assembly, How to resolve this problem ?

I've not had success in importing multiple fields in 9.3 but did find something that works for instance ID alone.

Place a single text line at the top of your list. for instance:

blahblahblah

first real instance ID

second real instance ID

This works for me.

As for the return you have above, I agree with bphang. Clean up your fields. If you are trying a direct an import from a web-based document, your certificate is causing problems. Save locally and try again.

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