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hellokeith
Level 7

IPS sensor cannot update IPS signature from NSM. Please help.

Does anyone experience that IPS sensor cannot update IPS signature from NSM?

I have found that the IPS signature at NSM has been updated. However, the sensor didn't update it.

Is that any solution which can solve this problem? Please help~

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siranaeh
Level 7

Re: IPS sensor cannot update IPS signature from NSM. Please help.

I have the same issue. I found a lot of this in the ems.log:

ERROR [Thread-93] com.intruvert.ruleEngine.profile.filter.definitions.update.SensorUpdateRequestItem - Error updating sensor: 1001

java.lang.RuntimeException: CompilationError Compilation Failed

I need help too

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siranaeh
Level 7

Re: IPS sensor cannot update IPS signature from NSM. Please help.

I opened a case with McAfee, they told me that my versions of NSM and the sensor software didn't support the signatures that I was trying to update.

You need to log in to McAfee Service Portal to acces this url https://kc.mcafee.com/agent/index?page=content&id=KB87554&actp=null&viewlocale=en_US&showDraft=false...

So, I updated both the NSM and the sensor software and everything is working now. You can update the software trough the NSM, but you need to update the NSM first and before you start the updating process you need to back up some important things.

How to back up and restore the configuration tables on the Network Security Manager

https://kc.mcafee.com/corporate/index?page=content&id=KB68723

How to back up or archive the Network Security Manager database, tables, and UDS

https://kc.mcafee.com/corporate/index?page=content&id=KB71331

Updating proccess, starts in page 115

https://kc.mcafee.com/corporate/index?page=content&id=PD26343

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