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vaidya1s
Level 7

Host DLP 9.3 after client installation, system is very slow when open files from shares, email attachments.

after push the DLP agent the clients systems are too slow,  when open / save files from shared server and email attachments.  In ePO server, Agent configuration, under Miscellaneous tab, by default all modules were selected.   which module is causing this slowness? what is the best practice to choose the modules.

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3 Replies
vimalnavis
Level 13

Re: Host DLP 9.3 after client installation, system is very slow when open files from shares, email attachments.

Have you confirmed that the problem is because of DLPe? Have the machines rebooted after the DLPe deployment?

You would enable/disable modules based on your business requirements.

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vaidya1s
Level 7

Re: Host DLP 9.3 after client installation, system is very slow when open files from shares, email attachments.

Hi Vimal,

By default there is no policy right, I pushed DLP agent from ePO.  so far we did not configured any policy.  we have same configuration of 2 systems, 1 is managed with McAfee and another one unmanaged.

Now impact is one where DLP is installed.   I have restarted many times since i pushed agent few days back.  I even uncheck all the modules from miscellanaous tab, and applied, and wakeup agent.  then restarted many times. 

Still Outlook is very slow,  when copy files (ex: .xlsx) from share location to outlook mail, Its takes 5-10 minutes to display as an attachment.  

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vaidya1s
Level 7

Re: Host DLP 9.3 after client installation, system is very slow when open files from shares, email attachments.

Hi All,

I have contact Technical support, issue has been resolved.

1. Installed HF as per McAfee KB71116 on affected machines.

2. Exclude DLP Symantic protection, & disabled Symantec Outlook Add-in.

Thanks & Regards,

Vaidy.

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