cancel
Showing results for 
Search instead for 
Did you mean: 
epomd
Level 8
Report Inappropriate Content
Message 1 of 4

HDLP Device Control with No Active Directory

Does anyone know if you can install HDLP Device Control on an EPO server in the DMZ without Active Directory? When I get to the final phase where the HDLP tools are loaded, instead of entering ePO I am looking at a white screen. I am hearing from support that you can't use without AD but other engineers say that you can.

Any feedback would be appreciated.

3 Replies
Highlighted
JoeyMc
Level 10
Report Inappropriate Content
Message 2 of 4

Re: HDLP Device Control with No Active Directory

If you don't mind me asking, why do you have an ePO server in the DMZ?

I've always thought about this as an option for remote laptop users.

epomd
Level 8
Report Inappropriate Content
Message 3 of 4

Re: HDLP Device Control with No Active Directory

It certainly isnt the norm and has been around before agent handlers. Devicecontrol to these systems in light of no AD is an interesting configuration. I was nearly complete and now stuck with a white screen each time i try and bring up dev control. When u give a client software, watch how they try and use.

Jay

tonyw
Level 12
Report Inappropriate Content
Message 4 of 4

Re: HDLP Device Control with No Active Directory

It shouldn't be stopping you from executing the DLP Policy manager.  A Computer Assigned Group will work instead of the User Assigned Group.

Your issue sounds more in line with either AcitveX not allowing the install of the management tools or .net 3.5 SP1 not being installed.  Please refer to the installation guide on how to configure IE to allow the ActiveX to run and confirm .net 3.5 SP1 is installed.

With it being in the DMZ, can any other computer access the page?  Is it limited only to the server?

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community