cancel
Showing results for 
Search instead for 
Did you mean: 

Google Chrome Launched background processes but doesn't open up

Hello,

 We have had problem with few users in our company.When they would try launching google chrome it would start background processes but wouldn't launch in first click until we killed a session from TASK MANAGER.Then we found this post.

https://productforums.google.com/forum/#!topic/chrome/PdSaUChl4WY

In here, one member said that renaming chrom.exe would resolve the problem as DLP endpoint was blocking it because of false positive.After following it ,our problem was resolved.We have Mcafee dpl end point versions 9.3,9.4,10.11.0.0.1162  (all three) w.r.t windows 8.1 and windows 10 respectively.

Can anyone please help us that why only few people had Mcafee DLP false positive issue and not all the employees?

 

Tags (2)
More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community