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Level 7

Fail to open file on shared folder after location based tag , file system monitor rule ( encrypt )

McAfee DLP 3.0 , Endpoint Encryption for file and folder v3, EPO 4.5

2 cleint ( A and B)

MS server 2003 : SHARED folder (READ WRITE  : domain user , doamin admins, everyone, CREATOR, System  )

Rule : location base tag

          file system montior rule (encrypt)

When i try to upload the file from Client A computer to SHARED FOLDER,file is tagged and encrypted with KEY.

When Client B try to go to the shared folder and open the file.

Client A and B have the same key.

Error is come out. It seems that the client B cannot have privliege to open the file.

Finally, i go to check the file security ( READ WRITE : Domain administrators, Client A, system)

It seems the the file cannot be opened with Client B Which is not included in the security of the File.

Do the DLP agent or Endpoint encrytion agent will change the security of the file ?

P.S. when i grant doamin admin rights to Client , Client B can open the file.

Please help !!!

It seems simple for upload a file from client A and then client B go to open the file.

It is normal to all the office behaviour.

How can i do ?

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