I've got several developers and service desk users running HDLP Client 18.104.22.1682. They are experiencing a random problem where the user connects to a server using the Windows RDP Client, and the user's workstation immediately experiences a CPU race condition. The CPU will peg at 99% until the user ends the RDP session on the server.
The workstations are Windows XP Professional and Windows 7 Enterprise. Servers being connected to are Windows 2003 and Windows 2008.
I have attempted to remiediate the problem by A> upgrading DLP from 9.0 to 91, and B> turning off the Lotus Notes and Screenshot handlers, however, the challenge is the problem randomly occurs.
There does not appear to be a way to recreate the problem, however, my users are growing angry as the CPU race condition is stopping all their work.
Any ideas on where to start?
Anyone experiencing a similar problem?
Anyone have a solution?
My thoughts are that one of the DLP handlers is causing high CPU when the HDLP client interacts with the RDP Clipboard. Any takers on the theory?
I hvae one user so far with the same issue. Was just informed of the issue today. Will let you know if I find a resolution.
We may be experiencing a similar problem here too.
Our problem is affecting our pilot users for our VMWare View deployement (currently using the RDP protocol due to keyboard/mouse problems with PCoIP).
Has anyone managed to find a cause/resolution for this?