I have a need to exclude the CutePDF Writer from a Monitor Printing rule, however I have not been able to find a way to achieve that. I have tried to exclude all image printers and also tried to create a custom application definition, but the exclusion is not working and I have several unnecessary incidents being raised for it. Is there a way to get around this?
Thanks for your reply, unfortunately that did not work either. The only process I can see associated to that application, is called CPWSave.exe, and the only functionality is to save a file as PDF. When I look at the incidents, the source application is never the actual CutePDF, but is likely to be an MS Office application or any others that allow the user to print.
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