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Pedro6
Level 8
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Exception group in AD but no results

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Good afternoon, I am in the testing phase with DLP. At this moment I can block exceptions with the intended user´s. However by creating 2 groups in AD and excepting these groups, I still get blocked, can you help me with this issue? Best Regards.
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Pedro6
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Re: Exception group in AD but no results

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Good Morning,

So I'll open a case.

 

Best regards

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McAfee Employee JaganA
McAfee Employee
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Re: Exception group in AD but no results

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@Pedro6 Thanks for choosing Support Community.

Seems to be configuration issue. Please refer to the following docs page and follow the steps.

JaganA
McAfee Employee

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Pedro6
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Re: Exception group in AD but no results

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Good Morning,

I send the image attached with the exception creation
McAfee Employee JaganA
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Message 4 of 5

Re: Exception group in AD but no results

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@Pedro6 Appreciate your quick response.

Could you open a ticket with support to troubleshoot after looking into the log?

JaganA
McAfee Employee

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Pedro6
Level 8
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Message 5 of 5

Re: Exception group in AD but no results

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Good Morning,

So I'll open a case.

 

Best regards

View solution in original post

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