Exception group in AD but no results

[Pedro6]

Good afternoon, I am in the testing phase with DLP. At this moment I can block exceptions with the intended user´s. However by creating 2 groups in AD and excepting these groups, I still get blocked, can you help me with this issue? Best Regards.

[JaganA]

@Pedro6 Thanks for choosing Support Community.

Seems to be configuration issue. Please refer to the following docs page and follow the steps.

[Pedro6]

Good Morning,

I send the image attached with the exception creation

[JaganA]

@Pedro6 Appreciate your quick response.

Could you open a ticket with support to troubleshoot after looking into the log?

[Pedro6 · Accepted solution]

Good Morning,

So I'll open a case.

Best regards