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ttkawagu
Level 8

Excel shared workbook and saving to network issue

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Hi all,

One of our departments is experiencing an issue with saving Excel documents on our network.  Funny thing though, the issue has a very specific circumstance that causes this issue.

The problem occurs with the combination below:

1.  Excel .xlsx format only (.xls files are fine, excel 2007 32-bit or 2010 32-bit results in the same issue)

2.  Windows 7 x64 OS only (XP x86 is fine)

3.  Mapped drive letter only (UNC path is fine, local drive fine, direct attached usb external storage is fine)

4.  The kicker - Excel feature "share workbook" is enabled. *see image

Disabling DLP resolves the issue.

Can anyone suggest a setting that we can implement that might help us?

(McAfee DLP v9.2.0.522)

excel-shareworkbook.JPG

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ttkawagu
Level 8

Re: Excel shared workbook and saving to network issue

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Upgrade DLP client to v9.2.200.60.  Resolved the issue for us.

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4 Replies
georgec
Level 13

Re: Excel shared workbook and saving to network issue

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ttkawagu
Level 8

Re: Excel shared workbook and saving to network issue

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Thanks for the response Georgec.  I'll give that a try.

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Re: Excel shared workbook and saving to network issue

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Did the MS hotfix work for you? We are having similar issues.

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ttkawagu
Level 8

Re: Excel shared workbook and saving to network issue

Jump to solution

Upgrade DLP client to v9.2.200.60.  Resolved the issue for us.

0 Kudos