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af77
Level 9
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Message 1 of 7

Error with remote DLP Console

Hi,

ePO v4.6, DLP v9.1 patch 1

When ammending the DLP policy on a remote console session (ie local IE browser on my workstation) an error is received when tryng to save the policy. Same error is given if I do "Test Connection" from Tools, Options.

The error is:

untitled.bmp

This doesnt hapen from the Server.

Has anyone come across this ?

adam

6 Replies
af77
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Message 2 of 7

Re: Error with remote DLP Console

anyone ?

McAfee Employee hem
McAfee Employee
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Message 3 of 7

Re: Error with remote DLP Console

Is this happening if you set to eithe server name/IP address rather than localhost in DLP policy manager (Tools=>Options=>General tab)?

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af77
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Message 4 of 7

Re: Error with remote DLP Console

Hi Hem,

If i look at those options they are as follows:

http://servername:8731/DLPWCF/ManagementConsoleWCFService

When I click Test Connection, it hangs then gives the original error

Message was edited by: af77 on 07/09/11 08:23:51 CDT
hjim
Level 7
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Message 5 of 7

Re: Error with remote DLP Console

First of all, replace the server name as IP address. Then, make sure in WCF configure, the Web Access Authorized Group should have the user account who uses the remote DLP console. I guess when you install WCF, you replace Everyone to something.

af77
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Message 6 of 7

Re: Error with remote DLP Console

Hi, thanks for this.

Tried changing to IP address, no difference

the Auth group is set to Everyone

so, should this not allow Everyone to use it ?

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JoeyMc
Level 10
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Message 7 of 7

Re: Error with remote DLP Console

I wouldnt keep Everyone there. DLP can store sensitive info.

Make an access group in Active Directory and assign it.

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