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tonyssbear
Reliable Contributor
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Message 1 of 2

Device Control || Samsung T7 || Cannot block with a Removable Storage Device Rule

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Hi All,

 

I got a Device Control policy to block Removable Storage Device, which included SCSI type

When I inset a Samsung T7 portable SSD, It cannot been blocked

But when the policy set to "no action", user notification can be show

12-28-2020 12-17-01 PM.png12-28-2020 12-18-24 PM.png12-28-2020 12-19-10 PM.png12-28-2020 12-19-24 PM.png

 

 

1. May it related to Fixed Drive?

2. Anyone have similar case?

 

Regards

Tony  

1 Solution

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avinashraghu
McAfee Employee
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Re: Device Control || Samsung T7 || Cannot block with a Removable Storage Device Rule

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Hello Tonyssbear,

Based on the screenshot from the HDLP diag tool, I can see that SSD is being detected as a fixed drive device and a plug and play device. There is a good chance it is being detected as a USB device too. Please expand the plug time column in the diag tool to check the time it has been plugged in.

So please try to create Fixed hard drive rule and Plug and play rule accordingly.

DLP Works on the basis of how windows detects a particular device. If windows detects a particular device as fixed hard drive, plug and play and USB device, then all three rules needs to be created.

Thank you,

Avinash Raghunathan

Data Protection team

View solution in original post

1 Reply
avinashraghu
McAfee Employee
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Message 2 of 2

Re: Device Control || Samsung T7 || Cannot block with a Removable Storage Device Rule

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Hello Tonyssbear,

Based on the screenshot from the HDLP diag tool, I can see that SSD is being detected as a fixed drive device and a plug and play device. There is a good chance it is being detected as a USB device too. Please expand the plug time column in the diag tool to check the time it has been plugged in.

So please try to create Fixed hard drive rule and Plug and play rule accordingly.

DLP Works on the basis of how windows detects a particular device. If windows detects a particular device as fixed hard drive, plug and play and USB device, then all three rules needs to be created.

Thank you,

Avinash Raghunathan

Data Protection team

View solution in original post

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