Hi All,
I got a Device Control policy to block Removable Storage Device, which included SCSI type
When I inset a Samsung T7 portable SSD, It cannot been blocked
But when the policy set to "no action", user notification can be show
1. May it related to Fixed Drive?
2. Anyone have similar case?
Regards
Tony
Solved! Go to Solution.
Hello Tonyssbear,
Based on the screenshot from the HDLP diag tool, I can see that SSD is being detected as a fixed drive device and a plug and play device. There is a good chance it is being detected as a USB device too. Please expand the plug time column in the diag tool to check the time it has been plugged in.
So please try to create Fixed hard drive rule and Plug and play rule accordingly.
DLP Works on the basis of how windows detects a particular device. If windows detects a particular device as fixed hard drive, plug and play and USB device, then all three rules needs to be created.
Thank you,
Avinash Raghunathan
Data Protection team
Hello Tonyssbear,
Based on the screenshot from the HDLP diag tool, I can see that SSD is being detected as a fixed drive device and a plug and play device. There is a good chance it is being detected as a USB device too. Please expand the plug time column in the diag tool to check the time it has been plugged in.
So please try to create Fixed hard drive rule and Plug and play rule accordingly.
DLP Works on the basis of how windows detects a particular device. If windows detects a particular device as fixed hard drive, plug and play and USB device, then all three rules needs to be created.
Thank you,
Avinash Raghunathan
Data Protection team
Corporate Headquarters
6220 America Center Drive
San Jose, CA 95002 USA