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DLPe 9.3 Discovery Scan not scanning any files

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Hello,

Hoping anyone has some suggestions here. I've been unable to get our endpoint discovery to scan any local files. The discovery shows it gets turned on, but says it has no files to scan. I've attempted several configuration included a very simple, no specified folder (should scan all folders outside of system folders) and any file over 10kb

This is the results on the endpoint machine

del1.jpg

'TestFiles' is a document properties specifying any files more than 10kb

del2.jpg

I started with trying to specify folders like %userprofile% or even just c:\users. This last attempt I left it blank for it to scan all.

del3.jpg

del4.jpg

I've been able to do discovery scans in a test environment with DLPe 11, but I won't be upgraded to that version until next year. Any help would be greatly appreciated.


Thanks!

1 Solution

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Re: DLPe 9.3 Discovery Scan not scanning any files

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Apparently the scan is working fine in our production environment. I crossed checked all the settings which are the same from the QA to the Prod server, not sure why it won't scan files on that other server still.

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Highlighted

Re: DLPe 9.3 Discovery Scan not scanning any files

Jump to solution

Apparently the scan is working fine in our production environment. I crossed checked all the settings which are the same from the QA to the Prod server, not sure why it won't scan files on that other server still.

View solution in original post

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