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DLP slow down Lotus Notes when sending out email

Hi, I got a problem on this issue. I need Email Protection.
But when some users need to send a email to over hundred addresses with a attactment which size is between 500KB and 10MB, DLP takes so long time to analyze the email in a unacceptable time. (PC Spec: Win7 x86, i5 3.0Ghz, 4GB RAM). Even over 15 mins, it still loading, seems endless.

I tried to assign a new policy for one user to disable Email Protection, but it still analylze. If I disable email probe cache in agent configuration, its seems work, but I can't get any event log anymore.

So any DLP expert could suggest a solution for this?
I struggle on this for long time, now I just can suggest user to replace notes.ini to remove DLP plugin before opening Lotus Notes to send this kind of email....

Thank you very much!

消息编辑者为:alexandersirius on 14年6月3日 下午10時33分25秒
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2 Replies
bphang
Level 10

Re: DLP slow down Lotus Notes when sending out email

What AV are you using ?

If your AV have Lotus Notes add-ons , try removing it first.

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Re: DLP slow down Lotus Notes when sending out email

Is it On-Delivery Email Scanner?
I only saw a DLP's dll added into notes.ini

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