Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 1

DLP reporting empty CD/DVD (19115/19116) errors to ePO console

We are using McAfee ePO at our organization with DLP 9.3. We are facing a problem of machines reporting empty CD/DVD threat events(19115/19116) every 1 minute. Our vendor says this is a McAfee bug, but I can't find any reference of this bug online. We don't want ePO to generate threat events every one minute when there is no cD or dvd inserted, and these threat events total to more than 100K per day and thereby makes it impossible to identify actual threat events. We cannot purge these also because if we purge event IDs 19115 and 19116 actual Threat events like USB inserted or CD inserted will also be purged. If anyone has come across this problem earlier would appreciate if you can provide a solution.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator