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Level 11

DLP queries showing different numbers.

DLP queries showing different numbers.

We run dlp ver

when i look at some of the reports/queries on the dlp dashboard (event coll dist, evidence path dist, priv perms, bypassed agents), and compare them to the Active Agents, we have 5 client that are in the Active Agents report, but not the others.

In the EPO console, when I click More on the DLP agent properties of one of the missing agents, it only shows a few lines of info, install location, version, etc...  The others would display a few pages of misc information.

Mcafee suggested a bad install, I did an uninstall/reboot, reinstall/reboot 2x and that hasn't changed info show in epo on that agent.

I prefer not to do a policy change to go out to all clients, any other ways to fix?

Thanks, Jon

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Level 11

Re: DLP queries showing different numbers.

A couple of reboots should resolve the issue. Also try doing a few send & collect properties from agent tab.

- Amiya Bisoi

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