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DLP policies don't work on clients


I'm new to DLP. I try to use DLP product guide to use the product but may be I didn't understand something.

I created screen capture protection rule as discussed in the guide and assign it to local users group. Then I apply the policy to agent (windows 7 in workgroup) but nothing happened. I try to create other protection rules but they don't work too. Instead removable storage protection rule works fine.

How can I resolve the issue?

3 Replies

Re: DLP policies don't work on clients

Did you enable your handlers? Check agent configuration.

You need to restart your client machine once you are done with your agent configuration changes.

- Amiya

Re: DLP policies don't work on clients

I didn't know about handlers. I enabled them in miscellaneous tab and rebooted client workstation. Nothing happened even after policy update.

Message was edited by: egoncharov on 7/14/10 7:59:41 AM GMT-06:00

Re: DLP policies don't work on clients

Are you using Win 7 - 64 bit? They are not supported yet - DLP 9.0/patch 1 might support those..!!

- Amiya

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