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DLP is unable scan to PII data in PNG or JPG form?

Hi!

I've been doing some testing on our ePO and i noticed that there is not DLP events logged when I send a test email that contains PII data in JPG or PNG form.

However, the DLP can capture the event if the file that has PII was sent through PDF, word, etc.

4 Replies

Re: DLP is unable scan to PII data in PNG or JPG form?

In JPG or PNG formats, the text is stored as an image.  In a PDF or Office file, the text is stored as text.  To read an image, DLP would need to incorporate optical character recognition functionality, which is significantly more resource intensive than the normal DLP product is, and not entirely accurate.

Re: DLP is unable scan to PII data in PNG or JPG form?

Hi! where can i get the character recognition functionality?

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Tristan
Level 15
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Message 4 of 5

Re: DLP is unable scan to PII data in PNG or JPG form?

You can't get it.

OCR is not a part of DLP (and any other DLP product). You need to submit it as a product improvement suggestion.

bphang
Level 10
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Message 5 of 5

Re: DLP is unable scan to PII data in PNG or JPG form?

You can try other vendor ?

OCR in DLP is available using Triton I believe.

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