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Level 9

DLP WCF database error message

Hi all,


Windows Server 2003 SP2

ePO 4.5Patch4HF1

SQL Full STD edition 2005 same box

I am in the process of installing HDLP9.1 Patch1 on our live environment. I have installed WCF and when running the DLP WCF service test I get a Test Database Connection error message:

<stringxmlns="">FailureGetTable failed: Invalid object name 'DLP_Score'. atDLPData.Monitor.DataAccess.GetTable(String query, CommandType commandType,SqlParameter[] parameters) at DLPData.Monitor.DataAccess.GetSeverities() atDLPWCFLib.Admin.TestService.TestDBConnection()</string>

The other tests: Get Database Name, get client user, get named databse user, is user authorized work fine!!!!!

My testing in the test environment was okay and DLP works fine, the only difference being the version of SQL 2005 in the test env. box. A bit puzzled why it is broken in the live.

I've logged a call with McAfee just in case, but was wondering whether someone could provide assistance.

Cheers, rb51

Feel really stupid:

I forgot to install the HDLP extensions on ePO and therefore thre were no DLP tables on SQL server (checking my ePO box in the test env. woke me up).

All sorted!!!

Message was edited by: redbaron51 on 25/08/11 09:45:38 CDT
2 Replies
Level 7

Re: DLP WCF database error message

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Level 9

Re: DLP WCF database error message

hi marcos,

yes by the time I had installed the HDLP extensions, McAfee support had come back to me with this KB.

I told them that it would be helpful if the included this within their documentation, so customers are not misled to test the connection prior to installing the extensions.

Thanks anyway for taking time to post in htis thread. Much appreciated

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