DLP Protection Rule to DVD/CD drive not working

[jbuschman]

I just tried to apply block to "all removable storage devices" with the Device Rule and it did not work.  However, the Device Protection rule does work when trying to write out to my usb drive.

Any advice?

[Former Member]

Sounds like something that the DLP Diagnostic Tool should help resolve (assuming DLPe 9.2)

Download it from the knowledgebase: https://kc.mcafee.com/corporate/index?page=content&id=KB75040

Once installed and you have entered the override code use the tool to examine the CD/DVD and see if the rule applies to it.

Chris Norris

McAfee DLP TierIII