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DLP Print protection Rule

Dear all, I installed DLP v 3.0 with epo 4.5 and I deploy the DLP agent for a PC, all the Protection rule Work fine only the Print Protection Rule did not work, Help Me PLz
2 Replies

Re: DLP Print protection Rule

Did you enable the print handler in agent configuraiton? Also you have to add printer into managed category prior to enabling the rule.

- AB

Re: DLP Print protection Rule

Unfortunately, not all printer drivers are compatible with HDLP. From ePO, you can run a query called "Unsupported printers". If your printer shows up in the resulting report, then its driver is not compatible. As I recall, a driver needs to be able to accept the "RAW" format from HDLP in order for it to be compatible.

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