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clare
Level 8
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Message 1 of 2

DLP Prevent setup cause white screen?

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Hi everyone,

I was trying to setup DLP prevent 11.4, after install the ISO files, it show a complete white screen.

When press Alt+T and select Graphic Configuration Wizards, nothing show up.

Anyone experience this issue before? how can i resolve this issue?

 

Appreciate any advise on this!

Thank you!

1 Solution

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jsubbura
McAfee Employee
McAfee Employee
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Re: DLP Prevent setup cause white screen?

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Hi @clare ,

Please update to DLP Prevent 11.4.200 or DLP 11.4.100 to get it fixed. Since 11.4.200 has some additional fixes, please update to 11.4.200.

You can find the release notes in here,

https://docs.mcafee.com/bundle/data-loss-prevention-prevent-11.4.x-release-notes/page/GUID-2598AC47-...

 

Thank you.

Regards,
Jithendran S
McAfee Employee

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jsubbura
McAfee Employee
McAfee Employee
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Message 2 of 2

Re: DLP Prevent setup cause white screen?

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Hi @clare ,

Please update to DLP Prevent 11.4.200 or DLP 11.4.100 to get it fixed. Since 11.4.200 has some additional fixes, please update to 11.4.200.

You can find the release notes in here,

https://docs.mcafee.com/bundle/data-loss-prevention-prevent-11.4.x-release-notes/page/GUID-2598AC47-...

 

Thank you.

Regards,
Jithendran S
McAfee Employee

View solution in original post

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