cancel
Showing results for 
Search instead for 
Did you mean: 

DLP Prevent - .eml evidence, not clickable link

Dear community,

 

Did you ever encountered issue with DLP incident where under "evidence" tab, .eml evidence is not clickable (no hyperlink) ? All attachments from the captured email are clickable except .eml itself

DLP 11

 

 

2 Replies

Re: DLP Prevent - .eml evidence, not clickable link

I am receiving the same error in DLP 9.3 as well. There is no link to download the evidence.

Highlighted

Re: DLP Prevent - .eml evidence, not clickable link

Check size limit for the evidence. It is the cause in most cases... but not all of them 

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community