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JoseB0
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Message 1 of 3

DLP PREVENT ROOT PASSWORD

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I need the root password of my dlp prevent

we migrated the infrastructure to nutanix and the dlp prevent server is giving kernel panic

 

i dont have a password for root

 

how do i request it?

 

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Former Member
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Re: DLP PREVENT ROOT PASSWORD

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Hello @JoseB0 

All config is managed by ePO and to get the password you need to connect with support team.

please open a service request with support team.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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2 Replies
Former Member
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Message 2 of 3

Re: DLP PREVENT ROOT PASSWORD

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Hello @JoseB0 

All config is managed by ePO and to get the password you need to connect with support team.

please open a service request with support team.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

JoseB0
Level 8
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Message 3 of 3

Re: DLP PREVENT ROOT PASSWORD

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Yes. Thank You.

 

support accessed my environment as root and gave me the freedom to manipulate the server.

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