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DLP Monitor 11.0.0\Apply Network Communication Rule to policy failed.

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Hi Guys

Version:

extension

Data Loss Prevention 11.0.0

DLP Appliance Management 11.0.0.135

DLP Monitor VM 11.0.0

Problem description:

When I create a Network Communication Rule and try to apply to policy, encountered an error like below

auditlog.png

Rule settings:

rulesettings.png

rulesettings1.png

What I tried:

1, Applied other rules are good like Web Protection and Email Protection rule, they are good;

2, Tuning the Backward Compatibility to version 11 and later;

3, Audit log error:

4, Found below error in orion.log

2017-07-25 11:16:39,259 ERROR [http-nio-8443-exec-135] action.PolicyAssignmentActions  - Failed to assign policy:My Default DLP Policy with ID:0c70349e-d4c6-4d1f-b5dc-c63a2039ae5a. Error:Failed to Apply policy:My Default DLP Policy with ID:0c70349e-d4c6-4d1f-b5dc-c63a2039ae5a. error: No enum constant com.mcafee.dlp.protocol.LogicalOperator.FROM.NETWORK.OR

java.lang.Exception: Failed to Apply policy:My Default DLP Policy with ID:0c70349e-d4c6-4d1f-b5dc-c63a2039ae5a. error: No enum constant com.mcafee.dlp.protocol.LogicalOperator.FROM.NETWORK.OR

     Assuming the issue was cause by below selected condition, have tried other conditions but failed as well.

Attached complete orion log

1 Solution

Accepted Solutions
McAfee Employee
McAfee Employee
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Message 2 of 4

Re: DLP Monitor 11.0.0\Apply Network Communication Rule to policy failed.

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You did not list your full extension version but I believe this was an issue with an earlier extension build and should be fixed in the currently posted extension version 11.0.0.24.

3 Replies
McAfee Employee
McAfee Employee
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Message 2 of 4

Re: DLP Monitor 11.0.0\Apply Network Communication Rule to policy failed.

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You did not list your full extension version but I believe this was an issue with an earlier extension build and should be fixed in the currently posted extension version 11.0.0.24.

Re: DLP Monitor 11.0.0\Apply Network Communication Rule to policy failed.

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Hello,

Thank you for your reply, yes I did not update to the latest extension yet, will try then.

Best Regards.

Re: DLP Monitor 11.0.0\Apply Network Communication Rule to policy failed.

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Hello,

update the DLP extension to 11.0.2.1,current latest 11 patch 2, fixed the issue.