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DLP Management console not working IE 11

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I have been trying to access the DLP managment consoles via the browse but it seems not to be working. I get the contact your sys admin page. I am running IE 11 and have tried the emulation mode for ie 8 and 9 but it still fails. is anyone else having these issues? and is there a fix?

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cnorris
Level 10
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Message 7 of 10

Re: DLP Management console not working IE 11

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Just to clarify things:

The DLP Endpoint policy manager does not function with IE11 currently but will be functional in DLPe Extension/Management Tools version 9.3 Patch 3. This will be released around mid-May but no fixed date yet.

IE11 is supported in Patch 2 in respect to endpoint protection rules only e.g. Web Post Protection rules.

 

many thanks

Chris Norris
Global Support Engineering Operations.

9 Replies

Re: DLP Management console not working IE 11

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Hi,

IE 11 is not supported. Refer the following :

Microsoft Windows - Supported Browsers with Host DLP Policy Manager Console

BrowserHost DLP 9.1
EOL
June 7, 2014
DLPE 9.2DLPE 9.3
IE 10.0N/AN/AY
IE 9.0N/AYY

IE 8.0

YYY

IE 7.0

YYY

IE 6.0

YYY

Located at:  https://kc.mcafee.com/corporate/index?page=content&id=KB68147

Solution:

1. Downgrade to IE 8 or 9 : http://answers.microsoft.com/en-us/ie/forum/ie10-windows_7/downgrade-from-ie-10-to-ie-9-on-windows-7...

2. Make sure you run the Microsoft Program http://www.microsoft.com/en-us/download/details.aspx?id=36512 to avoid automatic update to IE 10 during WIndows Updates.

Regards,

R09u3bull

Secuity Analyst

Re: DLP Management console not working IE 11

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I am using Server 2012 which is fully supported by ePO 5.1, there is no downgrade option from IE11.

Any suggestions?

Cheers

Chris

filipk
Level 9
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Message 4 of 10

Re: DLP Management console not working IE 11

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Hi R09u3bull,

Do you know how to downgrade IE 11 when it comes preinstalled on windows server 2012 r2 or windows 8.1?

I found this but havent tested it yet: http://answers.microsoft.com/en-us/ie/forum/ie11-iewindows8_1/downgrading-from-ie-11-to-ie-9-or-10-o...

Regards,

Filip

Re: DLP Management console not working IE 11

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9.3 Patch 2 now supports IE11.

Re: DLP Management console not working IE 11

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I am not seeing patch 3 avalible for download with my grant has it been released yet?

cnorris
Level 10
Report Inappropriate Content
Message 7 of 10

Re: DLP Management console not working IE 11

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Just to clarify things:

The DLP Endpoint policy manager does not function with IE11 currently but will be functional in DLPe Extension/Management Tools version 9.3 Patch 3. This will be released around mid-May but no fixed date yet.

IE11 is supported in Patch 2 in respect to endpoint protection rules only e.g. Web Post Protection rules.

 

many thanks

Chris Norris
Global Support Engineering Operations.

Re: DLP Management console not working IE 11

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Thanks for the clarification Chris.

alobato
Level 9
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Message 9 of 10

Re: DLP Management console not working IE 11

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@cnorris - When will Intel Security - McAfee start supporting a wider range of browsers (i.e. - Chrome, Firefox, etc.) and maintain pace with the current versions? Even with my most current versions of EPO and patched point products, I still get compatibility warnings.

Re: DLP Management console not working IE 11

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Oops - though cnorris was a McAfee dude. I will post a PER for the browser compatibility questions.

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