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bruno.caldas
Level 7

DLP Extesion Error

Hello Guys

When trying to install DLP extension the following error appears.

dlperror.jpg

I need help

Thanks

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6 Replies
alexn
Level 14

Re: DLP Extesion Error

Hi,

Please go in ePO installed extensions and remove them first from console.

If you do not see this extension you may try on this location

C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed

I would not recommend you to delet extension, Do the following

Stop epo services

Cut and paste this extension on your desktop and start your epo services and reinstall DLP extension.

If you see any error on console let me know.

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bruno.caldas
Level 7

Re: DLP Extesion Error

I can not see the extensions. when I click server shows nothing.

Would have some idea of ​​the error?

Bruno Caldas

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hem
Level 15

Re: DLP Extesion Error

If you don't DATALOSS2000 folder then look at the places (\program files\McAfee\ePO\Server\conf\catlina\Localhost) and OrionExtension table in database. You need to remove from these places also.

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bruno.caldas
Level 7

Re: DLP Extesion Error

Strange because I can not see this folder in any way.

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Tristan
Level 15

Re: DLP Extesion Error

1. Make sure you are looking for the folder on the ePO server itself NOT on your local machine

2. If you have installed ePO on a 64bit server the directory is:-

             c:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\conf\Catalina\localhost              (Note the extra (x86) bit)

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bruno.caldas
Level 7

Re: DLP Extesion Error

I'm checking this site even though the server folder, I have only a subfolder called logs.

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