cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

DLP Extesion Error

Hello Guys

When trying to install DLP extension the following error appears.

dlperror.jpg

I need help

Thanks

6 Replies
Highlighted
Level 14
Report Inappropriate Content
Message 2 of 7

Re: DLP Extesion Error

Hi,

Please go in ePO installed extensions and remove them first from console.

If you do not see this extension you may try on this location

C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed

I would not recommend you to delet extension, Do the following

Stop epo services

Cut and paste this extension on your desktop and start your epo services and reinstall DLP extension.

If you see any error on console let me know.

Highlighted

Re: DLP Extesion Error

I can not see the extensions. when I click server shows nothing.

Would have some idea of ​​the error?

Bruno Caldas

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 7

Re: DLP Extesion Error

If you don't DATALOSS2000 folder then look at the places (\program files\McAfee\ePO\Server\conf\catlina\Localhost) and OrionExtension table in database. You need to remove from these places also.

Highlighted

Re: DLP Extesion Error

Strange because I can not see this folder in any way.

Highlighted
Level 15
Report Inappropriate Content
Message 6 of 7

Re: DLP Extesion Error

1. Make sure you are looking for the folder on the ePO server itself NOT on your local machine

2. If you have installed ePO on a 64bit server the directory is:-

             c:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\conf\Catalina\localhost              (Note the extra (x86) bit)

Highlighted

Re: DLP Extesion Error

I'm checking this site even though the server folder, I have only a subfolder called logs.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community