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DLP Endpoint Console Does not show on Client

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I have been working on this for 2 days now. Looking at all kinds of posts and videos and removing and re-installing. No matter what I do, I cannot get the DLP Endpoint Console to show up on the client. I am using EPO version 5.10 and McAfee agent 5.6.1 I have downloaded the latest packages from the McAfee website and tried to follow several different learning tools, either thru youtube, or documents on line. This is fairly new to me. I have used EPO for years, but mostly just to manage the Virus Scan software. I am trying to deploy the DLP Device Control to the machines. The client says it has the McAfee DLP Endpoint installed. It shows on the client. The folders are there. The Programs and Features show it there. The services show it there. But when you right click on the McAfee symbol in the lower right corner and get the popup, the DLP Endpoint Console will not show up.
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McAfee Employee DLP_RV
McAfee Employee
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Re: DLP Endpoint Console Does not show on Client

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Check KB91655

3 Replies
McAfee Employee DLP_RV
McAfee Employee
Report Inappropriate Content
Message 2 of 4

Re: DLP Endpoint Console Does not show on Client

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Check KB91655

Re: DLP Endpoint Console Does not show on Client

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Hi,

What version of DLP client installed and version of extension checked-in on ePO, Also do you have McAfee Agent 5.6.1 Hotfix 2 installed?

Also as long as this option is enabled, and client rebooted after first install, it should be ok

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Re: DLP Endpoint Console Does not show on Client

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DLP_RV pointed me to the HotFix 3 topic.  I added this to the system and redeployed the DLP setup and everything come back to life..  I am good now.

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