DLP Endpoint 11.0.400 on Mac Sierra 10.13

[Former Member]

Hi All,

The DLP agent is giving following error as per the log.

[2018-May-31 14:56:21.036149] (0x78e792a0) <Startup> [Error] onThread::failed pnp kext initializing
[2018-May-31 14:56:22.160110] (0x7a064a60) <UserInformation> [Error] SCDynamicStoreCopyValue error
[2018-May-31 14:56:24.616140] (0x7a189c50) <UserInformation> [Error] SCDynamicStoreCopyValue error
[2018-May-31 14:56:26.630128] (0x7a168d90) <ApplicationEngine> [Error] Process 311 not found after retry
[2018-May-31 14:56:26.637264] (0x7a168f00) <ApplicationEngine> [Error] Process 482 not found after retry
[2018-May-31 14:56:26.670745] (0x7a169070) <ApplicationEngine> [Error] Process 664 not found after retry
[2018-May-31 14:56:59.901551] (0x78e792a0) <Devices> [Error] error evaluating updated event under FRP flow
[2018-May-31 14:57:17.639521] (0x78e792a0) <Devices> [Error] error evaluating updated event under FRP flow
[2018-May-31 14:58:43.730655] (0x78e792a0) <Devices> [Error] error evaluating updated event under FRP flow
[2018-May-31 14:58:43.882988] (0x78e792a0) <Devices> [Error] error evaluating updated event under FRP flow

The required Kext from mcafee  ( Av,FMPS, dlpkext.kext nd dlpusb.kext ) are loaded as per " Kextstat " .  It is installed with ENS 10.2.3 . DLP is Installed from .pkg installation over the existing ENS.

The same policy (remoable media storage) works perfectly fine with same USB (exFAT)  drive on Windows DLP client which has the same policy ( enabled and deployed for both OS client via ePo).

 Kindly suggest the resoultion. 

Thank you.