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DLP: Agent status> Driver installation failed

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what does this mean: DLP: Agent status> Driver installation failed.

and how can i solve this problems...please

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Re: DLP: Agent status> Driver installation failed

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Ok, so what about to try a manual installation in that Machine (the one which is failing) and you will get a pop up with an error. So we can see which is the error

Best regards,

Jose Maria

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Re: DLP: Agent status> Driver installation failed

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Hi there,

Can you upload the installation log that you can find under

C:\Documents and Settings\All Users\Application Data\McAfee\CommonFramework\DLPAgentInstall.log

Cheers,

Jose Maria


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Re: DLP: Agent status> Driver installation failed

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Hi Jose,

i could not find the DLPAgentinstall.log under C: drive or 😧 Drive.

thanks for your reply

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Re: DLP: Agent status> Driver installation failed

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It looks like that the installation does not start then.

So what about as a test to do create a new Deployment task for HDLP? Can you see the Deployment task running?

Best regards,

Jose Maria

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Re: DLP: Agent status> Driver installation failed

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i did a deployment task for HDLP and was working fine, and the task was running and there a lot of systems with a DLP agent status: agent is running.

Thanks,

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Re: DLP: Agent status> Driver installation failed

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Ok, so what about to try a manual installation in that Machine (the one which is failing) and you will get a pop up with an error. So we can see which is the error

Best regards,

Jose Maria

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Message 7 of 7

Re: DLP: Agent status> Driver installation failed

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hi, i uninstalled and reinstalled the DLP on one systme and the agent status is running now , but the bad news i have about 200 systems and no way to do it automatically, because i found those sytsme by query based on dlp properties(not systems prop), so i cannot mark them and do a run clien task now or tag them, and they are spread around all the system tree.

thanks alot for your fast response..

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