we use ePO 5.3.1 and DLP 188.8.131.52. Client-side: Windows 10 (1511)
We block removable storages, android phones, windows phones and even cows, but blocking iPhones (iPhone6) does not work.
I'm getting confused.
I tried nearly all possible definitions (PNP rules and also removable storage rules and MTP rules):
- Device Class equals "Windows portable Devices"
- USB (VID/PID) equals "05ac"
or by name etc. etc.
... but the device does not get blocked, while the incident says: it's getting blocked:
My desktop says:
My goal is to block the access (for direct USB-connection file access) but without stopping charging.
Also iTunes access should be blocked.
Anyone of you has a solution/best practice?
Clairvoyance is also appreciated.
It's an issue...
I opened up a support case - got a little angry, because I couln't find any hint/info regarding this issue in the KB or anywhere else.
Cost me about 6 hours research and thinking of beeing my fault/misconfiguration.
McAfee's Answer (not working):
Tier 3 confirms the condition reported is due to a known issue with 9.4.1. It will be resolved in 9.4.200 (patch 2).
Issue still exists. McAfee is escalating to tier 2.
Anyone else has problems blocking iDevices with DLP 9.4?