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Level 7

DLP 9.3 patch 2 cannot install extension


Epo 5.1 DLP 9.3 patch 1 installed.

Trying to upgrade to 9.3 patch 2 when i load  the extension i receive


Someone with the same problem?


Messaggio modificato da ufficioced on 23/03/14 10.54.52 CDT
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2 Replies
Level 13

Re: DLP 9.3 patch 2 cannot install extension

You would want to work with McAfee Support on this.

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Level 10

Re: DLP 9.3 patch 2 cannot install extension

Upgrade of DLPE 9.3.0 to 9.3.1 fails with a SQL Error

Technical Articles ID:  KB79973
Last Modified:  20/01/2014


McAfee Data Loss Prevention Endpoint (DLPE) 9.3


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When attempting to upgrade the DLPE extension from 9.3.0 to 9.3.1, the upgrade fails and the following error displays:

Unable to install extension. Installation error: custom_tasks: upgrade: [echo] Upgrade called for DATALOSS2000 (version [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] install_query_group: install_query_group: Queries_v9.0.1_rollup: Delete_Queries_v9.0.1_rollup: Queries_v9.1.0_rollup: Delete_Queries_v9.1.0_rollup: Remove-Rollup-Queries: Remove-EnforcedRules-Rollup: Remove-Events-Rollup: Remove-CMAProperties-Rollup: Remove-MAProperties-Rollup: Remove-Passwords-Rollup: install-rollup: Add-Rollup: [execute-sql] Remove-EnforcedRules-Rollup: Add-EnforcedRules-Rollup: Remove-Events-Rollup: Add-Events-Rollup: Remove-CMAProperties-Rollup: Add-CMAProperties-Rollup: Remove-MAProperties-Rollup:

UniqueKey (dlp.prop.rollup.bypassed.agents) already exists in a read-only query Violates uniqueness constraint


The default DLP queries were modified and cannot be upgraded automatically during the extension upgrade process.


This issue will be resolved in DLPE 9.3.3, which is not currently available. This article will be updated as newer information becomes available.

As a temporary measure, implement the workaround shown below.


NOTE: McAfee recommends that you always maintain a current backup of the ePO server and SQL database before running any queries or updates against the database. For detailed information, see KB66616.

Delete the queries from SQL manually using one of the following SQL queries:

For ePO 4.x and 5.0:
Delete from OrionQuery where UniqueKey like 'dlp%'

For ePO 5.1:
Delete from OrionQueryMT where UniqueKey like 'dlp%'

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