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DLP 9.3 patch 2 cannot install extension

Hello

Epo 5.1 DLP 9.3 patch 1 installed.

Trying to upgrade to 9.3 patch 2 when i load  the  HDLP_Extension_9_3_200_15.zip extension i receive

DLP93P2.jpg

Someone with the same problem?

thanks

Messaggio modificato da ufficioced on 23/03/14 10.54.52 CDT
2 Replies

Re: DLP 9.3 patch 2 cannot install extension

You would want to work with McAfee Support on this.

Highlighted

Re: DLP 9.3 patch 2 cannot install extension

Upgrade of DLPE 9.3.0 to 9.3.1 fails with a SQL Error

Technical Articles ID:  KB79973
Last Modified:  20/01/2014


Environment

McAfee Data Loss Prevention Endpoint (DLPE) 9.3

Summary

The article referenced above is available to registered ServicePortal users only.

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  1. Log in to the McAfee ServicePortal at http://support.mcafee.com.
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Problem

When attempting to upgrade the DLPE extension from 9.3.0 to 9.3.1, the upgrade fails and the following error displays:

Unable to install extension. Installation error: custom_tasks: upgrade: [echo] Upgrade called for DATALOSS2000 (version 9.3.100.73) [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] [execute-sql] install_query_group: install_query_group: Queries_v9.0.1_rollup: Delete_Queries_v9.0.1_rollup: Queries_v9.1.0_rollup: Delete_Queries_v9.1.0_rollup: Remove-Rollup-Queries: Remove-EnforcedRules-Rollup: Remove-Events-Rollup: Remove-CMAProperties-Rollup: Remove-MAProperties-Rollup: Remove-Passwords-Rollup: install-rollup: Add-Rollup: [execute-sql] Remove-EnforcedRules-Rollup: Add-EnforcedRules-Rollup: Remove-Events-Rollup: Add-Events-Rollup: Remove-CMAProperties-Rollup: Add-CMAProperties-Rollup: Remove-MAProperties-Rollup:

UniqueKey (dlp.prop.rollup.bypassed.agents) already exists in a read-only query Violates uniqueness constraint

Cause

The default DLP queries were modified and cannot be upgraded automatically during the extension upgrade process.

Solution

This issue will be resolved in DLPE 9.3.3, which is not currently available. This article will be updated as newer information becomes available.

As a temporary measure, implement the workaround shown below.

Workaround

NOTE: McAfee recommends that you always maintain a current backup of the ePO server and SQL database before running any queries or updates against the database. For detailed information, see KB66616.

Delete the queries from SQL manually using one of the following SQL queries:

For ePO 4.x and 5.0:
Delete from OrionQuery where UniqueKey like 'dlp%'

For ePO 5.1:
Delete from OrionQueryMT where UniqueKey like 'dlp%'

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