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DLP 9.1 Manual Tag being removed after document is modified.

Hi,

The manual tag of any document is being removed everytime the document is modified and saved. 

Tried it in a lab and got the same results.

Is this normal behavior?

Thanks

Message was edited by: albertosanchez on 5/12/11 7:26:25 PM CDT
7 Replies
nimda
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Re: DLP 9.1 Manual Tag being removed after document is modified.

Hi ,

The tag is not removed from the file. there is a bug in the manual tagging interface , where the tag is unchecked after the file modification. but you can test and see that beside from what is shown in the manual tagging interface, the rules (related to the desired tag) are still appliable on that file.

Re: DLP 9.1 Manual Tag being removed after document is modified.

Hi,

Just tested with a rule and it doesnt work.  After modifying the document the tag check is removed and the rule stopped applying.

Thanks.

Re: DLP 9.1 Manual Tag being removed after document is modified.

Hi All, i have the same problem with tagging. Data will lost tags if modified and saved. And can not protect more. How to fix it? DLP 9.1 version.

Re: DLP 9.1 Manual Tag being removed after document is modified.

If this seems to be a bug, best thing to do is - report the same to support. Thanks.

- A

Re: DLP 9.1 Manual Tag being removed after document is modified.

You mean create case support to McAfee? I want some hints from moderators here that also good. Hi Moderators can you hear me?

Highlighted

Re: DLP 9.1 Manual Tag being removed after document is modified.

I found this... KB53436.

Re: DLP 9.1 Manual Tag being removed after document is modified.

Thanks Joe, that's helpful!

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