I'm building out a new server (still in the dev phase) and have most of my policies in place. I have DLP working with a general block with an allowed group that will store evidence. This is all working from the endpoint side, but the problem is that I cannot for the life of me get the DLP Incident Manager screen to come up, and I'll need that to verify everything. It just clocks with an overlay saying "Please wait..."
I didn't get any prompts to install any addins or anything and am not seeing any error messages.
Solved! Go to Solution.
I was not aware that there was a separate patch after what was available through downloads. I am installing 5.3.2 currently and will test tomorrow. Thank you for the feedback.
That was it. Installing the 5.3.2 patch worked.
Just has the CASE in my EPO LAB where it was hanging at "Please Wait" forever. Using DLP 10.1 latest.
1) First cleared all IE/Browser CACHE because THAT did solve some problemes like this in the past > NO
2) Tried different Browser > NO
3) Checked SQL Status > OK but NO
4) Did Update to 5.3.2 and this solved it.