Clipboard problems with DLP 11.0.500

[jaigomes]

The recently updated to 11.0.500 in my environment. Since then people have been getting crashing explorer and iexplorer when the right click, and things have been failing to copy to the clipboard / fcag.exe goes up to 50% of cpu. The mcafee tech told me to rewrite all the policies and rule sets from scratch since they’ve been around for so many versions. I did that today and I’m not sure it helped yet. I am reaching out to younall incase someone has seen this and got s fix on it.

[nainamalik]

Yes, I too found the same problem but I dont know how to fix it. Look this

https://teerhub.in

[xpaceeight]

Patch 5 was not a good release. Patch 6 became RTW on October 2, 2018. You likely see it by now. I would advise to get off of Patch 5 as soon as you are able. Sorry I cannot help with your clipboard issue, we actually disabled clipboard rules b/c they never worked right for us.

jiofi.local.html forpc

[Corey-DLP]

DLP 11.0.x went EOL on March 15, 2020 ( see KB68147). If you have not done so already, it would be recommended to upgrade to DLP 11.4.200 or 11.5 and see if the issue with Clipboard Protection still exists.