cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
jenmurphy
Level 7

Cannot Block Iphone 7 on PC's with DLP rule on ePO 5.3

Hi

I have setup a PnP block device rule on DLP 11 in ePO 5.3.

I have created a specific defintion for Apple devices and specified the Vendor ID 05Ac.

I have this definition along with the built in Windows Portable Devices and Smartphones added in the plug and play conditions. In the reaciton i have to block all.

When i plug an apple iphone 7 into the PC that has the polocy enabled it still allows access to the phones data and allows tthe phone to charge?
I have a block USB removable storage rule in place and this works ok when i put in a USB key.

Anybody have this issue and a solution?

0 Kudos
3 Replies
shanid
Level 7

Re: Cannot Block Iphone 7 on PC's with DLP rule on ePO 5.3

Try DLP 10 Patch 3 client, it will resolve the issue. If not please let me know.

0 Kudos
jenmurphy
Level 7

Re: Cannot Block Iphone 7 on PC's with DLP rule on ePO 5.3

Can i downgrade to DLP 10 without causing issues?

0 Kudos
shanid
Level 7

Re: Cannot Block Iphone 7 on PC's with DLP rule on ePO 5.3

According to support, you need to wait till they release DLP 11 Patch 2 .

Downgrade

You can uninstall the DLP 11 and install DLP 10 p3 client, without changing the extension on epo.

So extension will be 11 and endpoint client will be 10 p3. This will work, but please check the issue is resolved.

0 Kudos