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Anna6
Level 7
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Message 1 of 4

Can't Install DLP Agent 3

I'm tring to install DLP Agent 3 manually on a client computer and befor it gets to the end of the installation I get a rollback fron the installer.

in the eventviwer I revice this massage:

Property(S): SOURCEDIR = C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\DATALOSS2000\Install\0409\
Property(S): SourcedirProduct = {1433C8C8-5AA6-4571-9C7C-3F7E9766430C}
Property(S): ProductToBeRegistered = 1מ

MSI (s) (F8:3C) [14:34:20:344]: Note: 1: 1708

MSI (s) (F8:3C) [14:34:20:344]: Product: McAfee DLP Agent -- Installation failed.

MSI (s) (F8:3C) [14:34:20:364]: Cleaning up uninstalled install packages, if any exist

MSI (s) (F8:3C) [14:34:20:364]: MainEngineThread is returning 1603

MSI (s) (F8:18) [14:34:20:464]: Destroying RemoteAPI object.

MSI (s) (F8:40) [14:34:20:464]: Custom Action Manager thread ending.

=== Logging stopped: 10/03/2010  14:34:20 ===

MSI (c) (A4:D4) [14:34:20:484]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

MSI (c) (A4:D4) [14:34:20:484]: MainEngineThread is returning 1603

=== Verbose logging stopped: 10/03/2010  14:34:20 ===

I found the KB-

https://kc.mcafee.com/corporate/index?page=content&id=KB68450&cat=CORP_DATA_LOSS_PREVENTION_2_2&actp...

but it doesn't work...

Please Help!!!

Thanks

3 Replies
Raja
Level 9
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Message 2 of 4

Can't Install DLP Agent 3

Could be VSE or HIP blocking the install.  Are you logged in as administrator?

MSI errors 1708 and 1603 are really worthless.   1708 is installation operation failed and 1603 is fatal error during installation.

Have you tried 9.0 or 9.1?

Reliable Contributor exbrit
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Message 3 of 4

Re: Can't Install DLP Agent 3

Hi Raja,

The Forum Administrator, April Jacobs, is trying to reach you but it appears that some emails and PM's from this board are not getting through to your email address which I believe is a disposable one (only visible to board admins and mods).

Please PM her on her profile (over at the right side) HERE.

Message was edited by: Ex_Brit on 04/03/11 9:02:56 EST AM
Anna6
Level 7
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Message 4 of 4

Can't Install DLP Agent 3

How the installation of DLP 9 can help?

I tries to install it via EPO i get the same error...

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