@User67035436 this required depth troubleshooting by looking into the logs, please open a SR with support. However, couple of things.
1. ensure the DLPe version is latest.
2. No Fixed hard drive rule is created.
I am also looking to fix this issue as soon as possible so that i can proceed my work. finally, itunes error 0xe80000a helped m eto get the data loss preventaion ways.
Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center