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Bluescreen after pushing the DLP policy

We are getting continous bluescreen on win 10 machines after pushing dlp policy , we would require your guidence to work on this.
5 Replies
McAfee Employee JaganA
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Re: Bluescreen after pushing the DLP policy

@User67035436 this required depth troubleshooting by looking into the logs, please open a SR with support. However,  couple of things.

1. ensure the DLPe version is latest.

2. No Fixed hard drive rule is created.

JaganA
McAfee Employee

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Re: Bluescreen after pushing the DLP policy

I am also looking to fix this issue as soon as possible so that i can proceed my work. finally, itunes error 0xe80000a helped m eto get the data loss preventaion ways.

Re: Bluescreen after pushing the DLP policy

Hi @User67035436 did you get a solution for this error ? We are having the same error...

Re: Bluescreen after pushing the DLP policy

Yes in our case the issue was with the USB driver "Realtek USB 3.0 Card Reader" . Analyze the dump files and which should give the exact reason. Lenova T480s was coming with a old driver Realtek driver which crashed the system.

Log a call with McAfee, they can analyze the dump in more detail 

Re: Bluescreen after pushing the DLP policy

Thank you very much for your answer.

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