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Application Slow Down after DLP Agent Installed

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Hi,

I have some issue where a computer has SAGE ACCPAC 5.5A software but slow down (Sometimes time out when trying to connect to SQL server) after DLP Agent installed.

Anyone this issue which can rectify this problem? Really need some help here.

1 Solution

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geek
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Message 4 of 6

Re: Application Slow Down after DLP Agent Installed

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Hi.

1. DLP Policy->Enterprise Application List. Add your app to this list.

2. From Enterprise Application list create application defenition yours app

3. DLP Policy ->Application defenitions-> right click on your defenition and set strategy - trusted.

save and apply policy. Hope this helps.

Regards, Alexander.

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geek
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Message 2 of 6

Re: Application Slow Down after DLP Agent Installed

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Hi.

Try to add your application (SAGE ACCPAC 5.5A software) to trusted app.

Re: Application Slow Down after DLP Agent Installed

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Hi,

can i know from where?

DLP Policy --> Device Management --> Whitelist Application?

Had tried that still the same.

Or should i try it on HIPs?

geek
Level 10
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Message 4 of 6

Re: Application Slow Down after DLP Agent Installed

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Hi.

1. DLP Policy->Enterprise Application List. Add your app to this list.

2. From Enterprise Application list create application defenition yours app

3. DLP Policy ->Application defenitions-> right click on your defenition and set strategy - trusted.

save and apply policy. Hope this helps.

Regards, Alexander.

Re: Application Slow Down after DLP Agent Installed

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Thanks alot. It works!

By the way by doing that will i have any issue especially the HIPS or Antivirus?

geek
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Message 6 of 6

Re: Application Slow Down after DLP Agent Installed

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"By the way by doing that will i have any issue especially the HIPS or Antivirus?" I don`t think so.

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