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After upgrade DLP V9.2 to V 9.3 products showing both Entries in EPO

Dear Team,

We have recently upgraded the DLP version 9.2 to Version 9.3. After upgrade, our 30 % of endpoints is showing both 9.2 & 9.3 entries in EPO console for single machine name.

For example single host showing in EPO 2 entries...One hostname showing all products including DLP 9.2 and another host name showing all products including DLP 9.3 version.

Even in product compliance for DLP is showing poor compliance percentage. Due to this both entries reflecting in EPO.

I Thick this is not a bug,,Because remaining 70% endpoints showing single entries in EPO.

How to resolve this issue and make those endpoints in compliance.

Regards,

Kuraj

2 Replies

Re: After upgrade DLP V9.2 to V 9.3 products showing both Entries in EPO

Dear Team,

Kindly update if any new solution for this issue.,

Regards,

Kuraj,

Highlighted

Re: After upgrade DLP V9.2 to V 9.3 products showing both Entries in EPO

Hello .. I have the same problem but in my case 90% of endpoints continue appearing with dlp2000 installed.  I have verified in some workstations (control Panel) and the agent isn't installed (I can't verify in all workstations because I have 500 agents in the network aprox.)

Please if someone have an solution or ideas about how resolve this issue.

Thanks Vanessa

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