I cannot open my True key on IOS. When I try the system want to send me an email and when I press confirm access the system tells me that I have been granted. When I then try to have access the system cuts me off and return to the opening screen for my iPhoneX. What is wrong? I have no problem on a tablet with Android
Solved! Go to Solution.
The steps what you are trying is correct and it should grant access to the application. There might be sync issue between the device and server, so I would request you to perform the same steps 5 to 6 times. Please let us know if the issue still persist.