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kkndyi
Level 7
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Message 1 of 4

your anti-virus scan block my game plug-in,the players couldn't play Original Blood.

Original Blood is a 3D browser game.if the players want to play our game,he should downlaod and install the 3D game plug-in.but some of our game players who already install your software,the anti-virus software block the player installing my game plug-in.so would you add our game plug-in to your trusting zone.

our gamge website is www.jouhubs.com. the 3D game plug-in is as attachment. the name is C2ray._1.7.2_32bit.exe and C2ray_1.7.3_32bit.exe

3 Replies
Reliable Contributor exbrit
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Message 2 of 4

Re: your anti-virus scan block my game plug-in,the players couldn't play Original Blood.

There's nothing we can do here in these forums.

See this article on submitting software for clearance:  KB66642

Reliable Contributor exbrit
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Message 3 of 4

Re: your anti-virus scan block my game plug-in,the players couldn't play Original Blood.

Or here is you simply need a way of submitting it to the labs:  https://community.mcafee.com/thread/2016

Reliable Contributor SafeBoot
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Message 4 of 4

Re: your anti-virus scan block my game plug-in,the players couldn't play Original Blood.

are you SURE your web site is

www.jouhubs.com 

?

We need a lot more details as to what the exact message was - You can appreciate we're not going to whitelist files "just because". You either need to submit the offending file as above, or tell us exactly what is getting blocked.

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