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beckett08
Level 7

wireless printer set up

hi

Can anyone help me please - I have a HP deskjet 3050 j610a wireless printer.

I can't get it set up - i have disabled the firewall and tried and it still won't work. I have checked to make sure that there are no ports showing either.

I am at a loss here at the moment.

S

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1 Reply
Dinz
Level 16

Re: wireless printer set up

Hi beckett08,

Could you please update us with the below information ?

What is the operating system installed ? (Win XP/Vista/7)

What service Pack ?

Do you have/ previously had any other  security software installed ?

What is the error message that you receive while setting up the printer ?

Regards,

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