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bove
Level 7

virus problem

hi, i purchased macafee and ran the virus scan, but i have a virus when i try to search the web using yahoo, which i was using as my home page  and google. i can search the web using altavista, with no apparent problem. anyone have any ideas. thanks

Message was edited by: bove on 12/29/09 3:01:24 PM CST
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3 Replies
Dinz
Level 16

Re: virus problem

Hi,

Could you please confirm the issue, Is it redirecting you to some other websites or are you getting any virus pop ups ??

Regards,
Dinesh K

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bove
Level 7

Re: virus problem

i am getting redirected to other sites like lawerhub.net or pronto.com instead of the web site i clicked onto. thanks for your interest

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Dinz
Level 16

Re: virus problem

Hi bove,

This could be a spyware redirecting your browsers,

Try resetting the browser, Open IE click tools - click internet options and from advanced tab click Reset,(which will delete all current settings including any browser addons and your home page) .

If problem persists, follow the below steps;

  1. Download the Stinger tool from the link below:

    http://download.nai.com/products/mcafee-avert/stinger.exe
     
  2. Double-click Stinger and select Preferences.
  3. Enable the Report Applications option.
  4. Click OK.
  5. Click Scan Now and allow the scan to complete.

    NOTE: During the scan, you may receive a clean error during on certain .cab files. Ignore the error and allow the scan to complete. The files will be removed when the system is restarted.
     
  6. Restart your computer.
  7. Run Stinger again using the steps above.

Regards,

Dinesh K

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